PRIVACY POLICY

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This Privacy Policy describes how we collect, use, disclose, and safeguard personal information obtained through our website and service booking processes in connection with our heavy-duty truck and trailer repair services.

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We are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner in accordance with applicable laws and regulations.

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Collection of Personal Information

We may collect personal information that you voluntarily provide to us when completing website forms, requesting services, or communicating with us. This information may include, but is not limited to:

• Full name

• Email address

• Telephone number

• Requested booking date and time

• Service details, comments, or special instructions (“Remarks”)

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Purpose of Collection and Use

The personal information collected is used strictly for legitimate business purposes, including:

• Scheduling, managing, and confirming repair and maintenance appointments

• Communicating with you regarding service requests, updates, and follow-ups

• Providing customer support and responding to inquiries

• Improving our services, operations, and website functionality

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We do not use your personal information for purposes other than those identified above without your consent, unless required or permitted by law.

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Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. Personal information may be disclosed only in the following circumstances:

• To employees, contractors, or service providers who require access to perform their duties and are bound by confidentiality obligations

• Where required by law, regulation, legal process, or governmental request

• To protect the rights, property, or safety of our business, customers, or others

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Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction. Access to personal information is restricted to authorized personnel who require such information for business purposes.

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